Privacy Policy Updated

Definitions
1. “We” or “BFI Finance” refers to PT BFI Finance Indonesia Tbk, an Indonesian financing company that is licensed, registered, and supervised by the Financial Services Authority ("OJK").
2. “Personal Data” means information or data that can be used to directly or indirectly identify an individual, whether a natural person or a company.
3. “Services” refers to the financing products owned by BFI Finance and offered by or to you.
4. “You” refers to the user of this website and/or the party applying for financing facilities.
5. “Privacy Policy” refers to the privacy policy on this website.
6. “Products” refer to the products as defined under the Agreement.
7. “Website Content” means all content on the website, in whole or in part, including but not limited to design, text, graphics, photos, images, visuals, videos, software, music, sounds, and other files, financing ratings, rates, fees, quotations, historical data, charts, statistics, articles, BFI Finance contact information, any other information, and their selection and arrangement.
8. “Debtor” refers to an individual or company seeking financing facilities from BFI Finance.
9. “Users” refers to anyone who accesses and/or uses the website, whether or not they are registered on the website. These terms and conditions apply to all users (regardless of their registration status) or businesses and other user entities specifically, or if the context dictates otherwise, "Users" shall include any business or other entity on whose behalf the website is accessed by another user.
10. “Affiliate” refers to any company related to us by ownership or control, or any company that owns or controls us.
11. “Agreement” refers to the entire document consisting of:
  - The Privacy Policy; and
  - The agreement between BFI Finance and you.
Brief Description
1. BFI Finance is commited to protect and respect your privacy. By reading this Privacy Policy, we hope you feel reassured and confident that your privacy is our top priority;
2. This Privacy Policy applies to all individuals and entities who access this Website and/or parties utilizing the Services;
3. By accessing this website and/or utilizing the services, you acknowledge that you have read and agree to this Privacy Policy.
4. Privacy Policy is designed to help you understand how we collect, use, disclose and/or process Personal Data you have given to us. Please read the following subjects meticulously in order to understand our views and terms related to our ways of collecting, processing, using, saving, and disclosing your Personal Data and how we will treat them.
Age Requirements

To access the website and/or utilize the Services, you must be at least 21 years old and have the legal capacity, rights, power, and authority required to agree with Privacy Policy. You access this website to utilize the Services and enter into an Agreement in your personal capacity or to obtain information about BFI Finance.
Obtaining and/or Collecting Information
1. From time to time, BFI Finance can collect information and data about you, including the information and data that are:
  - Given by you or anyone you allow;
  - Obtained by BFI Finance from the information system and/or devices you use, including those that we can identify and collect from your access to this website or the utilization of the Services;
  - Provided by you with the consent of a prospective debtor who is interested in applying for a financing facility;
  - In connection with each of your visits to this website; and
  - Originated from other third party that you allow and available public sources, including institution or rating agency, or other third party including but not limited to third party such as agent, vendor, supplier, and other parties that provide us with services or other partners who work with us. (Hence referred to as “Personal Data”).
2. Personal Data as mentioned above includes, but not limited to, the following:
  - Family member, friend, beneficiary, lawyer, shareholder, beneficial owner, prospective debtor, proxy, people under a trust, trustee, your insurer, other insurance providers and individuals (collectively, each of all the abovementioned is referred to as “Relevant Individual”);
  - Any information or data about you and/or Relevant Individual who can identify you or the Relevant Individual, including but not limited to full name, spouse's and children's names, marital status, National Identification Number, date of birth, address, email address, phone number and/or mobile phone number, financial information including account number, source of income, monthly/annual income amount, monthly/annual expenses, asset-related data, collateral-related data; Tax Identification Number, immigration documents, mother's maiden name, alias/nickname, religion, biometric data; educational and employment data, including education level, type of occupation, business sector, job title, division, year of employment/business commencement, name of company/institution of employment/business, address of workplace/business, employment status, name, position, and phone number of colleagues; emergency contact data provided to BFI Finance, and other information related to Website user and financing proposal;
  - Any information and data about you and/or Relevant Individual that are generated and/or given to us when accessing our Website. For instance: your registered username for the Website, serch results and history for Products and Services in our Website, history of Product submissions or service provisions, transaction records for Products and Services provided on our Website, and your replies on questions asked for security verification;
  - Any information and data about you and Relevant Individual that are generated and/or given to us in the process of maintaining our relationship with you, including report of account review and correspondence records with you by phone and email;
  - Any information and data about you that are collected in relation to each of your visits to our Website, including:
    1. Technical information, including Internet Protocol (IP) address that is used to connect your personal computer with the Internet, your log-in information, type and version of browser, time zone regulator, type and version of browser plug-in, operation system, and platform and geolocation;
    2. Information on website visits, all products or services you have viewed or searched for, page response time, download errors, duration of visit to certain pages, page interaction information (such as scrolling, click, and mouse-over), and methods you use to move from pages and any phone number you use to call our customer service phone number; and
    3. Information and data crom cookies and technology used in our Website.
  - Any information and data about you collected by Us in connection with your financing facility application, such as your photos, video and audio recordings, and your digital signature specimen.
  - Any information and data about you that we receive when you use any other application that we or our affiliation and subsidiary company operate, or other services we provide, or affiliation of our subsidiary company; and
  - Any information and data about you that we receive from selected third party, in the event of the party is responsible to gain necessary approval from authorities for collecting and disclosing personal data to us and we will process personal data by relying on approval from the third party. In this matter, we will utilize personal data for the purpose of cooperation with the third party.
Use and Disclose of Personal Information and Data
1. We will protect the confidentiality of your Personal Data. However, when you accessing this website and/or utilizing our services, you agree that we can process, analyze and/or disclose your Personal Data with objectives that we consider important and related with our business activities, including but not limited to the following subjects:
  - With the objectives of:
    1. Providing you with access and facilitating use of our Website, and making sure that Website Content, Products, Services, Interactive Services, Third-party Content, and Third-party Websites are presented in the most effective way for you and your devices;
    2. Giving you information, Website Content, Products, Services, and Interactive Services that you ask from us;
    3. Carrying out our obligation resulted from any contract between you and us, including but not limited to veryfying correctness and/or suitability of necessary data prior you and we agree to the said Agreement;
    4. Giving you information about other Products and Services we offer;
    5. To give you, or allow selected Third Parties to give information about Products or Services that might be interesting for you. If you have already become a user, we will only contact you by email, SMS, social media applications, or phone call to provide you with this information;
    6. Informing you about changes in the Website, Website Content, Products, Services, Interactive Services;
    7. Managing our Website for internal operation, including troubleshooting, data analysis, statistical purpose, and survey;
    8. Improving our Website to ensure that Website Content, Products, Services, Interactive Services, Third-party Content, and Third-party Websites are presented to you and your devices in the most effective way;
    9. Applying and reviewing safety and protection measures for our Website in order to keep our Website safe and secure;
    10. Assessing and understanding the effectivity of our and Third-party advertisement on our Website and other Third-party Websites in order to convey relevant advertisement to you;
    11. Making suggestion and recommendation for you and our Website Users about Products, Services, or Third-party Products and Services that might be interesting for you or them;
    12. Making decision related to opening or continuance of User Account(s), procurement or continuance of Product(s) and Pervice(s). Additionally, maintaining the accuracy of “Know Your Customers” principle and conducting examination on anti-money laundering, credit, and background;
    13. Providing, operating, processing, and managing User Account(s) or managing applications for User Account(s), Product(s), and Service(s), any transaction (including money transfer), and maintaining quality of services and training the staff;
    14. Performing activities related to providing User Account(s), Product(s), and Service(s), including subscription or subscription recommendation about Product(s) or Service(s) (both offered and produced by BFI Finance or others), and providing research report or materials for analysis;
    15. Providing or granting acces to materials related to BFI Finance’s Products, such as offer documents, research report, product profiles, fact sheets, calculation tools, or other material related to products;
    16. Complying with legal requirements, regulation, and national and international stipulations that are imposed on BFI Finance based on applicable laws (including anti-money laundering and tax obligation imposed on BFI Finance, and disclosure in any stock exchange, court, government authorities, supervising authority, or any other regulator pursuant to relevant guideline, regulation, order, guidance, or demand from those institutions);
    17. Checking the identity and/or authority of your proxy who contacts BFI Finance or can be contacted by BFI Finance, and carying out or responding to requests, questions, or instructions from proxies who have been verified, or other parties in accordance with our existing safety procedure;
    18. Conducting risk assessment, statistical analysis and plan, trend analysis, including performing data processing, analysis on statistics, credit, risks, and anti-money laundering, creating and managing credit assessment model, conducting examination and review of credit and other backgrounds, and saving your and your legitimate proxy’s credit history (regardless of whether or not there is any direct relation between the the legitimate proxy and BFI Finance) for today and future reference.
    19. Detecting, preventing, investigating, and charging crime and fraud, including helping any crime investigation by relevant authority against you, Relevant Individual or others;
    20. Performing (including but not limited to, collecting of BFI Finance’s receivables) or defending BFI Finance’s rights resulted from contracts or others;
    21. Performing internal management to operate information control system and management, and conducting internal audit or allowing external audit to perform it;
    22. Enabling legitimate beneficiary or anyone proposed by BFI Finance, or participant or sub-participant of BFI Finance’s rights in relation with you, in order to evaluate the aforementioned transaction to become the object of transfer, participation, or sub-participation;
    23. Complying with contract regulations made by or between autonomous driving industry, industry bodies, industry associations, or other institutions similar with BFI Finance;
    24. Managing BFI Finance’s relationship with you, which may include providing information for you or Relevant Individual about BFI Finance’s Products and Services, in the event of special approval or if permitted by applicable laws in Republic of Indonesia;
    25. In order to market products or financial services or anything related to loan through various ways of communication, including mail, phone, SMS, faximile, email, internet, market research, and designing or filtering similar products or services, including by conducting market research, data analysis, and survey;
    26. Complying with any obligation, requirement, policy, procedure, evaluation, or regulation to share data and information in BFI Finance and other use of data and information in accordance with any BFI Finance’s program aimed at imposing sanctions or preventing or detecting money laundering, terrorism funding or other illegal activities;
    27. Giving technical aid or efforts to solve technical hindrance and operational problems occurring in website; and
    28. Facilitatiing business asset transaction (which can be in the form of merger, acquisition, spin-off/separation or sale of assets) that involves BFI Finance and/or BFI Finance’s affiliation. (Hence referred to as “Objectives of Information Disclosure”)
  To the parties listed below, with the retention period of personal data being subject to the policies determined entirely by the following parties:
  1. Business partners, suppliers, and subcontractors for implementation of any contract we make with them or you;
  2. Advertisers and advertisement networks that need data in order to choose and provide relevant advertisements for you and others;
  3. Partners and supporting service providers that sustain BFI Finance’s business activities, including channeling cooperation partner, bill service provider, credit insurance provider, payment gateway provider, psychometric analysis system provider, bank, consultant or service provider for assessment of credit and business appropriateness, provider of third-party services that provides administration, postal delivery, telemarketing, direct marketing telecommunication, call center, business process, travel, visa, knowledge management, human resources, data processing, information tecnologi, computer, payment, debt collection practices, credit reference or investigation on other background, or other kind of services from BFI Finance related to BFI Finance’s business operation, law consultant, financial consultant, technical consultan, and tax consultant appointed by BFI Finance to give relevant supporting service;
  4. Analysis provider and search engine provider that help us in increasing and optimalizing our Website;
  5. Any organization or the aforementioned individual, if we or our partner are under obligation to disclose or share your personal data in order to comply with any lawful obligation, or to implement and apply our Terms of Use and other agreements, or to protect BFI Finance’s rights, assets, or security, our customers, Users, or others. This includes information exchange with other company or organization for the purpose of protection against fraud and credit risk mitigation;
  6. Individual or entity who is a part of BFI Finance, even when it is only required for a certain amount of time to perform a relevant permitted purpose.
  7. Individual or entity or our partner to whom BFI Finance are obligated or required to perform disclosure in accordance with legal process or based on legal requirement, regulation, domestic and foreign court order, or agreement that has been made that is binding or imposed on BFI Finance and any government authority, domestic or foreign, or between two government authorities or more, domestic or foreign, or any disclosure based on and for the purpose of guideline or direction given or issued by law enforcement body, regulator, government body, tax authority, law enforcement institution, or other authorities, or autonomous regulation issued by industry body or association of financial services providers or stock exchange with which BFI Finance is required or expected to comply, or any disclosure according to any contract or other commitment between BFI Finance with legal institution, regulator, government body, tax institution, law enforcement institution, or other possible authorities of both domestic and foreign, including disclosure during trial, tribunal, and/or legal institution, regulator, tax institution, and government body, regardless of whether the legal process, obligation, demand, requirement, agreement, or guideline is still existing or will be made in the future.
Administration and Your Personal Data Management

You are required to ensure that the Personal Data you provide or that is provided by anyone authorized by you is true, accurate, complete, correct, and not misleading. We will perform proper efforts to make sure that your Personal Data is accurate and complete, if your Personal Data is likely to be used by BFI Finance in order to make decision that influence you, or disclosed to other organization. However, it means that you must also inform us about every change in your initial Personal Data. We will not be held responsible in relying on inaccurate and incomplete Personal Data because you do not inform us every change in your initial Personal Data you have already given to us.

We will also make a good and proper security arrangement to ensure that your Personal Data is protected enough and safe. Appropriate security arrangement will be conducted to prevent access, collecting, use, disclose, copying, changing, leak, loss, damage and/or illegal changes against your Personal Data. However, we are not responsible whatsoever regarding any illegal use of your Personal Data by third party that is entirely caused by factors that we can not control.

We will also perform measures to ensure that your Personal Data under our authority or control is eliminated and/or made anonymous as soon as possible when it is appropriate to assume that (i) the purpose of collecting Personal Data is no longer fulfilled by storing the Personal Data; and (ii) storing is no longer necessary for any legal or business purpose or to comply with legal requirements.

If your personal data is to be moved from any country where you access this Website, we will comply with applicable laws in doing it.
Right to Access and/or Correct Personal Data

By notifying us through the media as described in the Contact section of this Privacy Policy, you may request to access and/or correct the Personal Data in our possession and control. However, for reasons we consider irrelevant, trivial, or burdensome, we reserve the right to deny your request to access and/or correct some or all of your Personal Data that we hold or control.
The Right to Refuse Use of Personal Data

In the case of a personal data turns out to belong to a child under 21 years of age or person with disabilities, the parents or guardians of the child or person with disabilities can request BFI Finance to delete the Personal Data of the child or person with disabilities by sending a request to BFI Finance.
Right to Withdraw Consent

Unless otherwise stipulated by laws and regulations, and if deemed relevant, serious, and not burdensome by us, you may withdraw your consent to the collection, use, disclosure, processing, and/or deletion of your Personal Data in accordance with the terms and procedures set out in the applicable laws and regulations governing this matter, by providing written notice to us.
Link to Other Websites and/or Applications

Our Website can, from time to time, contains links to Third-party Websites and/or applications and websites of our partner’s networks, advertisers, affiliations, or subsidiary companies. If you follow a link to one of those websites, you need to know that the websites may have or may not have their own privacy policy and that we are not responsible or obligated regarding the existence or nonexistence of these policies. Please read such policy before you submit any information including your Personal Data on those websites.
Storage of Personal Data

Your Personal Data will only be stored as long as necessary to fulfill the purpose of its acquisition and/or collection, for at least 10 years or another period in accordance with applicable laws in the corporate and/or financing sector, starting from the completion of your relationship with us or as long as such storage is necessary or permitted by applicable laws and regulations. We will stop storing Personal Data, or remove the means by which the Personal Data can be linked to you, as soon as the Personal Data is no longer required to be stored and the storage is no longer necessary for business or legal purposes.
Limitation of Liability

You hereby release and/or discharge us or our Affiliates from any claims, demands, and/or lawsuits arising in connection with, but not limited to: (i) the provision of access, acquisition, collection, processing, use, analysis, distribution, disclosure, and transmission of your Personal Data as outlined in this Privacy Policy or for other matters that have received your consent from time to time, (ii) inaccurate and incorrect information you provided to us or our Affiliates, (iii) failure to update the data (update) for changes to your data or Personal Data used to access this website and/or use our products or services.
Summary
1. You have the right to ask from us about your Personal Data stored by BFI Finance. If you want to access, update, change, or delete any information you have given us, please contact BFI Finance to get assistance by referring to the provisions in item 5 above;
2. Due to the reasons stated in item 5 above and in the event of extraordinary circumstances or as prohibited by laws and regulations, BFI Finance may deny your access to your Personal Data. Such exceptional circumstances include, but are not limited to, cases where:
  - The authority that conducts investigation or government body is objected against fulfillment of customer’s request by BFI Finance;
  - Information can, within the framework of implementation of authority and/or proper evaluation by BFI Finance, affect the life or safety of an individual; and
  - Data is collected for the purpose of investigation about breach of contract, suspections against fraud and illegal activities.
Changes in Our Privacy Policy

We will post every change in the future regarding this Privacy Policy on this page and, if necessary, inform you by email. Please check back to this page oftenly for updates or modifications in our Privacy Policy.
Acknowledgment
1. You aknowledge that if you do not give relevant information or data or withdraw agreement in relation to collecting, use, and/or disclosure of relevant information or data as explained in the Privacy Policy, BFI Finance has the possibility not to open or continue User Account, or make or give or continue any Product and Service, or to continue allowing you to use and access our Website, Website Content, Products, Services, or Interactive Services. BFI Finance will inform you about the consequences of the agreement withdrawal if you inform us about your intention to withdraw your agreement.
2. You assure BFI Finance that you or your proxy is responsible in providing any related information or data to BFI Finance, or providing any information and data to BFI Finance. You have informed and gained approval from related individual(s) to allow BFI Finance to collect, use, and/or disclose information about relevant individual(s) as explained in this Privacy Policy;
3. You agree that you have gained approval from each of all Relevant Individual so that each information or data regarding Relevant Individual(s) can be processed, saved, transferred, or disclose within and to any country as BFI Finance considers pursuant to applicable laws for permitted purposes. The data can also be processed, saved, transferred, or disclose in accordance with laws and practices, local rules and regulations (including any demand based on government regulation, action, and command); and
4. You agree that BFI Finance can amend and modify the terms in this Privacy Policy from time to time, and that after informing you about the changed Privacy Policy, it’s contents shall likewise amend, vary, and supplement the aforementioned agreements and/or arrangements, becoming effective as of the date specified in the amended Privacy Policy. Without limiting the foregoing, your access/use or continued access/use of the application, application content, products, services, or interactive services after such changes shall also be deemed as your acceptance and agreement to these terms.
5. You acknowledge that you have read and understand this Personal Data rules and agree on collecting, use, processing, and storing of Personal Data as regulated in this Privacy Policy.
Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any and all disputes arising in connection with the implementation of this Privacy Policy shall be resolved through the Tangerang District Court.
Contact

If you have further questions about this Privacy Policy and the safety of your information and intend to update your data, please contact us by email customercare@bfi.co.id or phone 1500018.

Last updated on January 30, 2025.