MECHANISM OF REPORTING AND PARTIES THAT MANAGE THE VIOLATING REPORTS
BFI has established and implementing whistleblowing system pursuant to Company Regulation No. SOP/031 dated 22 March 2013. In the regulation, each individual of the Company may report complaint and/or report on fraud and/or violation on the Company’s regulation, corporate governance principles by sending e-mail to firstname.lastname@example.org or via other communication channels such as short message service/SMS to 081212135755, or via mail address to head office of BFI at BFI Tower, Sunburst CBD Lot 1.2, Jalan Kapt. Soebijanto Djojohadikusumo, BSD City, South Tangerang, 15322, and directed to Internal Audit Department.
All incoming complaints and/or report will be analyzed and followed-up with assistance from the Internal Audit Department and Enterprise Risk Division. The Company ensures the security and confidentiality of the person reporting his/her complaints.
RPOTECTION TO WHISTLEBLOWER AND HANDLING WHISTLEBLOWING REPORT
The Company ensures the security and confidentiality of the person reporting his/her complaints.
FOLLOW-UP OF WHISTLEBLOWING REPORT
If the report is proven valid, sanction will be imposed for the violator based on the applicable decree.